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Lynsey Denholm – Sales and Marketing, Irish Life Retail
My name is Lynsey Denholm and I joined Irish Life & Permanent in July 2007 with a 2:1 degree in Computer Science from Strathclyde University in Glasgow.Since I joined the Group I have been working in Sales Support and Marketing for Irish Life Retail Direct Business Channel.
My general duties include supporting the sales consultants by providing them with analysis of recent campaigns and information to be used in upcoming campaigns as well as having input into the Marketing campaigns that we are using nationally.
This has been a great learning curve for me as when I joined I had limited experience in the Sales and Marketing business area, coming from an IT background. However, I have been able to integrate my IT skills with new skills learned in tasks such as producing database analysis on customer, sale and product information. I have also been involved in the rollout for a new POS system for our consultants and involved in the testing of our new Wealth Management System which is part of the new Wealth Management Unit, this has been an exciting and interesting task.
In my first few months here at Irish Life I was also involved in organising a National Conference for the Direct Business channel. This involved organising presentations, the venue and the structure of the day in order to satisfy 300 people. This was a challenging task but an enjoyable one and I was delighted to have the opportunity to be involved in it.
The team that I work in have welcomed me to the business and continue to support me in any task that I undertake.
I chose to join Irish Life & Permanent as the Access Graduate Development Programme offered me exposure to different areas of the business separate to my background. I have enjoyed the exposure but also being able to relate the skills I learned at university to the new job that I am in.
Thomas O'Reilly – permanent tsb Retail
My name is Thomas O'Reilly and I joined Irish Life & Permanent in July 2007 having completed a Bachelor of Commerce (Hons) in NUI Galway in 2006 and the first year of the Masters of Business Studies in Electronic Commerce also in NUI Galway. I am writing my thesis this year and I hope to write it on a Project or Scheme undertaken by IL+P.
On the Access Graduate Development Programme I have gained exposure to all aspects of Retail Banking in Permanent TSB, including Mortgages, General Insurance, Customer Service, Bankassurance (Savings and Investments) and General Management. I have found the workplace environment in PTSB to be one of friendliness, support and professionalism. I have worked in these different areas of the bank meeting customers and learning how the different aspects of the business work and I am presently working on an Area Project to further enhance Business Practices and Customer Service for implementation in all branches in the Dublin area, which involved working closely with the Area Manager and the Area Team. As a Graduate in the Access Programme you will be given continuous support and will be able to gain from the many avenues of further learning that will be provided for you throughout your career with PTSB.
I have not only found the work experience invaluable, but extra curricular activities are supported and an onsite gym and swimming pool are provided for all employees.
The Access Graduate Development Programme is meeting and exceeding my expectations for a career in the Financial Services sector and has provided me, as a graduate, with an exceptional start to my career. |