The stakeholders in our business include Brokers, Intermediaries and our Suppliers.
Intermediaries
We have a network of over 2,000 brokers and intermediaries. There is a Broker Charter in place that sets out the principles that we follow in our business dealings with brokers. We recognise our responsibility to protect the integrity of the relationship between a broker or intermediary and their client. We also have procedures in place to make sure that we do not misuse the confidential information to which we have access.
Suppliers
Our commitment to our suppliers is to treat them fairly and equally and to pay them on time. They range from very large international firms to small local businesses. Where practical and commercially viable, Irish based suppliers will always be given the opportunity to compete for group contracts.
We continue to review the environmental practices of
at least 10% of our major suppliers every year. In 2009,
we completed reviews for 11 major suppliers including
requesting specific relevant information from individual
suppliers. All of these suppliers confirmed that they are
continuing to follow best practice.